Nanit Pro Complete Baby Monitoring System

Wall mount missing

The order and product were excellent. The seller was super understanding and was able to provide me the product way before its intended date. Excellent follow up and was very friendly along the way. This is my 2nd Nanit (I bought this as a gift for someone) and as a 2 year user, it's been a great camera for our child.

You should know that this camera doesn’t have very basic features you would expect from any baby monitor, like video recording using SD cards. They force you to purchase annual subscriptions at ridiculous prices ($175 per year) for a basic cloud recording feature which I have paid for, and would honestly say that the cloud playback feature is worse than the $50 baby monitors that I have tried. None of the additional features are useful besides the background audio which has been quite smooth, but many other cameras have this feature too.

We bought the Nanit Pro with Floor Stand when our second was born and it's become one of those products we genuinely rely on every day. The image quality is excellent - sharp in daylight and surprisingly clear in night vision. The app is well-built with no crashes or connectivity issues, and the configurability is deeper than you'd expect (sensitivity zones, alerts, sleep tracking). One underrated feature: it works perfectly over a phone hotspot, which saved us when we traveled. Build quality is solid. We did have the floor stand collar crack after about a year of use, reached out to Nanit support, and they shipped a free replacement no questions asked. That kind of service earns a lot of trust when it's the device watching your kid. The one thing to know going in: the subscription tiers are where they make their money. It's easy to get hooked once you start using the sleep analytics and video history - replaying those little moments from the night before becomes part of your morning routine. It's a real cost on top of the hardware, but honestly, having a searchable archive of your baby's first year is something we'd pay for again. Strongly recommend for any new or expecting parent.

Constant outages. We woke up so many times in the night to the feed being disconnected and hearing our baby crying from his bedroom for who knows how long. Really distressing to think our child needed us and we didnt know because the Nanit connection failed. The tech support is also non existent. Any time there was an issue with the feed and connectivity I was directed to online guides for how to improve my WiFi, but it wasn't my WiFi that was the problem as all our other devices worked perfectly. For the price this is ludicrous and I definitely do not recommend. Actually bought another, much cheaper, monitor that works perfectly.