The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why does the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed "LOCK" is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories (including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Mop and Bucket Set, Hands-Free Flat Floor Mop with 3 Washable Microfiber Pads, Wet and Dry Use, Ideal for Home and Commercial Floor Cleaning

JOYMOOP Mop and Bucket Set, Hands-Free Flat Floor Mop with 3 Washable Microfiber Pads, Wet and Dry Use, Ideal for Home and Commercial Floor Cleaning

Product ID: 344715739

Details

Color
White
Handle Material
Stainless
Handle Type
Telescopic
Head Material
Microfiber Pad
Material
Polypropylene

🧼Dual wet/dry bucket system

🧽3 washable microfiber pads

🪄Flat mop head for corners

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3761939₫

Duties & taxes included

In stock

Sold byAmazon VietnamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vietnam.

Secure transaction

Details

Color
White
Handle Material
Stainless
Handle Type
Telescopic

Description

✨ Clean smarter, not harder — mop like a pro! 🧹

HANDS FREE HYGIENE - Keep your hands clean and dry with the innovative wet and dry bucket separation system.
PRECISION CLEANING - Flat mop head design reaches tight corners and under furniture for a spotless finish.
ERGONOMIC COMPACT - Lightweight stainless steel telescopic handle and space-saving bucket for easy storage.
ALL SURFACE VERSATILITY - Effortlessly clean hardwood, tile, laminate, walls, and even ceilings with one mop.
ECO FRIENDLY ECONOMICAL - Reusable, machine-washable microfiber pads save money and reduce waste.

The JOYMOOP Mop and Bucket Set features a hands-free dual water system that separates clean and dirty water for hygienic cleaning. Its flat microfiber mop head with 3 washable pads excels at reaching corners and tight spaces across multiple surfaces, from floors to ceilings. Lightweight and ergonomically designed with a telescopic stainless steel handle, this mop system offers efficient, eco-friendly cleaning with reusable pads, making it a top-rated choice for modern homes.

Specifications

ASIN	B091F1RPHD
Additional Features	Ergonomic Design
Best Sellers Rank	#45 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #2 in Household Mop Buckets #2 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White [Middle Bucket #13 + Mop + 3 Pads]
Customer Reviews	4.4 out of 5 stars 17,073 Reviews
Handle Material	Stainless Steel
Handle Type	Telescopic
Head Material	Microfiber Pad
Included Components	1 Bucket#13, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	3.8 Pounds
Manufacturer	Jianmei
Manufacturer Part Number	13-D-01-JM
Material	Polypropylene
Material Type	Polypropylene
Model Number	13-D-01-JM
Set Name	Middle White Bucket #13 + 50" Flat Mop + 3 Pads
Unit Count	1.0 Count
Volume	5.6 Liters

Reviews

G**.

30.04.2026

K**R

27.03.2026

K**O

2.03.2026

C**I

15.02.2026

P**N

4.03.2026

F**T

25.03.2026

M**Y

18.11.2023

M**Y

5.07.2025

O**E

29.05.2023

二**流

3.03.2026

D**.

2.01.2026

V**N

28.03.2026

J**O

20.04.2026

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3761939₫

Duties & taxes included

In stock

Sold byAmazon VietnamDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Vietnam.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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