Hatch Rest+ 2nd Gen

I got the original rest & then upgraded to this one because we really wanted to have the clock feature and the volume buttons on the back vs. underneath as the original rest was. In total, we've had Rest for 2 years now. The Rest+ is a great improvement! Our 3 year old has been sleep trained with this; I love how customizable it is and you can add a light +/- sound for any time of day. There's no limitation to what it can do! PROS: - Monitor: We keep the Hatch Rest on my kiddo's night-table & on toddler mode so he can't change the settings. So although the monitor doesn't filter out its own soundscape, it's not impossible to hear what is going on in our kid's room. We typically don't use the "Hold to Talk" button unless absolutely necessary, but so far no issues. - Timer: We love having a timer feature to count down to how long until we go outside, how long until lunch/dinner time, or whatever it is we're doing that day and we need our kiddo to be patient. It also SUPER helps with the "is it time yet?" questions. - Favorites: For our purposes we have 3 favorite settings. We tend to keep the same sound (wind) and have one setting to turn on (warm white light) in case we need to go into his room for any reason, but the sound remains the same to signify its still bed time which is helpful. When our kiddo was a baby we'd keep the favorite settings for nap time so we can quickly turn it on; our routine wasn't set in stone then, so our cycling through the favorite settings were our go-to! - Programs: Our motto for anything is to keep it simple! We have the soundscape & no light turn on at 6:30pm to signify the start of our bedtime routine. This stays on until 5am. At 5am, the same sound & volume remain, but we added a red low light to show that its not time to wake up. At 9am, the sound turns off and the light turns a bright green. Our kiddo usually sees the red light, will go pee and go back to bed and sleep some more or stay in bed until the light turns green. (Prior to this he was waking up at 6am everyday). When the light turns green, he happily runs out of his room straight for breakfast singing that the light is green & its time to wake up. At this point we have the routine completely automated so there is not much need for me to go into the app for any reason other than set the timer. - Design: Love that the top ring is now the off button with a simple long-press. Love that the volume and light buttons are at the back of the device (for reference, the previous model had the off, brightness, & volume buttons underneath making it difficult to adjust if you also had the coverlets for it). Rest+ has battery! Major plus! We've been in situation with a power outage or our outlet giving out leaving us without our trusted Rest, so def props on this new design! -- Digital Clock: Love this! We'd accidentally fall asleep with our kiddo and wake up not know how long we were in the room or how much time has passed; we'd also get super involved in books or songs that we'd stay in our bedtime routine for too long; so this has helped immensely in being better with our own time management. Contrary to other reviews, you are able to fully turn off the clock if needed; you can also dim the light. We have it at the lowest setting and it's perfect! Not too bright at all; we also don't rely on the clock throughout the day but even when we glance at it on a bright sunny day (curtains & shades wide open), we can still see those dim numbers and don't feel the need to adjust the brightness at all. In the past for naptimes, once the shades were closed we could clearly see the time as well. :D CONS: - App: The app can be wonky; it used to be perfect but once the Hatch Rest+ launched we did noticed a delay in connectivity with the Rest+. If you're still on manual routine mode, my recommendation would be to connect to the app to automate routine as we have done above so there's not much input needed on your end. Use the favorite settings & programs to your advantage; even if you down follow it to a "T." WARNING: If you're not a regular phone user, try to automate things as much as possible so you don't have to go into the app often as that will cause you headaches. The Rest+ is still a step up from the original, so even if you don't use the full features, I would still recommend this one over the original Rest. - Monitor: As mentioned, the device doesn't weed out it's own soundscape, which is part of the reason we keep this on his nigh table as a lamp so it's close enough that we can listen to him. Not a deal breaker. - Timer: The app makes it difficult to use this feature, especially in the last few months as the device seems to disconnect completely from our wi-fi; luckily this does not remove nor reset any of our settings. We've also moved on to simply using the stove's timer since our kiddo now spends a lot of time in the living room & we have an open concept apartment. - Favorites: No cons; this is awesome. - Programs: Motto is keep it simple; no cons here. It's worked amazingly over the last 2 years. - Design: No cons. SUMMARY (aka TL;DR): Overall, I have gifted this product multiple times as it's the best soundscape I've found on the market + alll of these amazing bonus features; it's definitely worth it for the price. Will recommend it over & over; hoping Hatch can fix/update the app, but it's still not a deal breaker if you're able to automate the "favorite" & "program" settings. BEST CHRISTMAS PRESENT FOR NEW PARENTS. LOVE this product! :D

Updating to a 5 because the company immediately reached out and offered a full refund. Great customer service! Overall I like this product but giving it a 3 since the base stopped working about two months ago when my daughter was 7 months old. It still works plugged in but it’s ridiculous that the base only lasted 7 months, since that was a main reason I bought this product.

We love the Hatch sound machines! We have one in our room and one in both of our girl’s rooms. I love that they can be managed via the app or on the actual device. It’s very customizable (light and sound) without having to pay for any subscriptions. Highly recommend!

Dies while docked. Will wake your kid up at night when it dies. Do not buy. 1/5 Update: they sent me a different base with a different batch number. I think there was a bad batch, this base works perfectly! And they refunded me! I am giving 5/5 stars bc customer service was excellent

I’ve wasted so much time researching before buying the Hatch rest 2nd gen and the Hatch mini that I regret buying it in the first place. First of all, Amazon’s customer service fails to respect its clients’ time and money. The first time I ordered this, my baby was one month old and I was so excited to get this product, hoping it would help us sleep better. The product that I ordered never arrived, and even though I’ve contacted costumer service, I had to wait about 2 months to get my money back. It was useless to let them know that the parcel was delivered to someone else and that this person refused to release the parcel, practically stealing it from me. O even had proof and pictures of the conversation between myself and that person that was admitting to receiving my parcel and refusing to give it to me..Amazon just let that person keep the stuff that was paid for by me (they even sent her an email saying it was ok for her to keep it), all while letting me wait for months to get my money back. I was so desperate that my baby wasn’t sleeping, that I ended up ordering the same stuff again. This time, the parcel arrived, and I was so excited to get the Hatch products. Everything seemed fine, at first, even though I didn’t like the app and the fact that there is little free content to use. My baby got used to the routine and the song I played to prepare him to sleep and also slept to the white noise that came in handy when needed to cancel the noise that came from outside our home. After a couple of months I’ve noticed that the Hatch rest 2nd gen kept failing, disconnecting from the ei-fi and sometimes I could not use the touch ring to turn it on and I had to reset it or turn it on from the app. This was annoying, as it kept agitating my toddler while I was trying to get him to sleep. You can imagine it’s not great to keep getting your phone out while trying to put a toddler to bed. o” Now it got worse, the Hatch 2nd gen has a mind of its own, and it turns on an off, sometimes turning volume higher and waking up my kid. It’s a nightmare to use. Meanwhile, the hatch mini, which we started using instead, broke as well, and it won’t even charge anymore. O am sooo disappointed with these products as well as with Amazon’s customer service. The bad part is that my kid won’t fall asleep unless he hears the song that I used to play. I wrote this review before and Amazon did not punish it, flagging it for hate speech as I used a word to describe the fact that these products are worthless. O hope this review is not seen as profane and helps other customers make up their own mind about these poor quality but very expensive products

My 2-year-old was up every couple hours, wide awake and crying, turning nights into a battle. Grabbed this sound machine after friends raved about it for toddlers. Setup was a breeze via app, and the white noise ocean sounds kicked in soft and steady. First night, she conked out faster and slept 8 hours straight. No more 3 a.m. wake-ups. The dimmable night light glows just enough for peeks without startling her, and the time-to-rise feature lets her know when it's okay to get up. Been using it for two weeks, and our whole family is sleeping better. Easy controls, portable for naps, total lifesaver.

Love it, the backup battery is the reason we bought the Hatch over other sound machines. If we lose power it'll keep going all night long! I love that my kiddo can grow with this machine too, that we can make schedules for the light to turn on and different colours to let him know when he can get out of his room. And we can pick the stories or songs to play for him as we get ready for bed. And he loves that he can tap the ring to turn it on himself. We didn't get the extra subscription and I don't feel like it's held us back at all so if that's what has you thinking about whether or not you'll get it I promise it's a great machine with or without the subscription!

We had 2 separate machines for noise and light before getting the Hatch+. While it may be a little more cumbersome to change the settings through the app, the scheduling function works very well and has been hands off since the day I set it. You don't have the sign up for the premium. Everything you need is already free. Oh, the free story was terrible. "Nightime at the Zoo" is just a collection of un-funny puns read by an old man some aspiring comedian couldn't find work and got hired to be a VO artist. Make the ONE FREE THING good and people will want more.

Intenté hacer la devolución y me cobrar el doble del producto para el envío. Mal servicio y atención

My infants had difficulty sleeping, they are light sleepers and you can hear every little noise in the house and our neighbours which would cause many sleep disturbances. I purchased this as a last resort tried other sleep machines but they did not compare to this one and the multi function use. Even better, it can operate without power for up to four or five hours during times when you experience an unexpected power outage like we had a few times over the years. My children are older now at 5 years and they still use it to block out noise, create a comforting sleeping atmosphere and has other multi uses, I.e clock for telling time and scheduled lights for when it is time to wake up.

Didn’t connect to my phone unfortunately, unsure why, but managed to return with no problems and a full refund. Thank you!