CyberpowerPCGamer Supreme Liquid Cool Gaming PC, AMD Ryzen 9 5900X 3.7GHz, Geforce RTX 3070 8GB, 16GB DDR4, 1TB NVMe SSD, WiFi Ready & Win 10 Home (SLC8306A2)

Very Pleased with this gaming PC, I originally had an issue with the graphics card and customer service was prompt to address the issue.

PC works great! Bought the machine when GPU's were hard to come by. Shipping put a big dent in the case, so I reached out and they offered me a discount, which allowed me to buy a new case. Apart from the case, I have added ram and added more storage, new fans etc. Still performs flawlessly to this day.

So far so good. Packaging could have been a smidge better, but it's in 1 piece and nothing appears to be loose or broken, which is good. Runs quiet.

I have lots to say about this order, but the short advice: don't. Don't involve yourself with the seller AEX Tech or frankly CyberPowerPC as a manufacturer.I am a college student who initially ordered this PC 3 months ago as I needed a beefy computer to run algorithms for my summer research. Unfortunately, I have not got even a day's use out of the computer since then. It arrived with both internal and external damage, and then blue screened within 20 minutes of use. After contacting the seller, they first seemed very sympathetic and offered a meager compensation of $100, as well as instructions to send it to the manufacturer for repairs. CyberPower took a solid month on the repairs, and requested the original box packaging when sending it in. After it returned from repairs, it still didn't work. The GPU was absolutely trashed as you can see from the graphical errors on the two monitor pictures provided. From this point, I just wanted a refund, but the seller told me they would charge 30-50% (upwards of $1000) for "restocking fees" since CyberPower kept the original packaging. $1000 for a cardboard box, to restock a defective PC. Feeling cornered, I reached out to CyberPower and it seemed like the only solution was to send it in for repairs again. Another month passed, the PC returned, and it feels no different. It crashed 3 times in 24 hours, and benchmarks of all kinds revealed it was greatly underperforming in comparison to exactly similar builds.The seller has gone dark, not responding to anything I send them, and I have been working with Amazon support for about 3 weeks now on trying to resolve the issue. This was my first big purchase as a low-income college student, and I saved for a long time in order to make it happen, but it has caused nothing but problems and left me with much less time and money than I expected to have this summer.Please for your own mental health, don't interact with this seller and don't purchase this PC.

Had this for a couple months now, zero problems and great performance.