The Schmuck in My Office: How to Deal Effectively with Difficult People at Work

Description

Everyone has a 'schmuck' in their office-a difficult, disruptive person who upsets the workplace, confuses their co-workers and causes concern. No one is safe from a schmuck. They come in many sizes and shapes, such as: - Narcissus-the self-centered, condescending, attention-seeking peacock who...