Blackview Rugged Smartphone Unlocked, BV4900 Rugged Cell Phones IP68 Waterproof Drop Proof, 5.7" FHD Display, 5580 mAh, 3GB + 32GB, NFC, GPS Dual SIM Unlocked Mobile Phone for T-Mobile

My dad he loved it and I am happy

It lies, my phone fall off my lap and the screen cracked all over and now cant see anything on the phone. It wont let me do anything on it now. To top it all off, amazon cant help me do to the return window, i have to get ahold of blackview- guess i should of went through them in the first place. What a joke, you buy something through one place but they cant help me. Last time I order anything through amazon!!!!!!!!!!!!

I just owned this BV4900 a short time and still discovering features. The size of BV4900 is larger and heavier than expected, be prepared for a weightier device. That could be a plus, whereas it isn't too lite that it falls from your hands as some other devices have.( personal experiences) It gives me the impression of quality in materials that are rugged.I am eagerly waiting to see how the photos come out and if I can get underwater photos of fish being released after the catch.(I practice "catch & release" after the thrill of the catch). The BV4900 dose have a built it battery, a feature I am not used to. I don't know how long the battery life (not the charge life) is? Nor do I know what happens with the device, when the battery no longer holds a charge? Only time will tell, I will try to find out the answer in the mean time.The ability to hold two SIM cards allows for extra storage of data. This is also a plus for when the device one day is no longer useable. The data will be saved on the card.Great price with Android features.

I purchased this phone less than a year ago and it is still under the manufacturer's warranty. A few weeks ago the volume on the phone would automatically go to the lowest settings. When I turn it back to high it automatically lowered again.I contacted the Blackview Customer Services after trying all I could think of, includng resetting the phone to factory settings (lost all data, Etc)For the last 2 weeks I have been trying to get repair authorization, but they keep delaying. I think that they are trying to delay until the warranty expires next month!As much as I liked the Blackview BV4900 and my previous BV5900 phones, I would not buy another Blackview if this is what I can expect from their Customer Services.

While I did have some compatibility issues with South Florida's AT&T all has been solved with a Blackview android system update. At this point this phone is the best I have ever had. Generous amount of internal memory. Reasonably good camera. Much less bulky compared to my old phone / armored case combo. I have put a little bees wax on the USB port plug. This plug has a very tight fit and I was afraid that the force necessary to open it threatened to break the tiny tether retaining the plug to the phone. The wax has made the opening process more precise and controlled. Overall, very happy.

When you contact Blackview customer service, they get back to you in a timely manner, unlike other phone brands that I've dealt with in the past. Thank you Blackview!

Phone charging port when out but Amy with customer service stepped up to work on getting me a replacement. 👍👍👍

I bought 2 they started giving problems the first week we had them..at first they were small issues that we were able to troubleshoot and get passed but now able to fix the issues but now that is not possible and passed the date of return so we are stuck with 2 broken phones!