DURAWATER Fleck 5600 SXT Whole House Water Softener 48,000 Grains Ships Loaded with Resin in Tank, Black

Great product with quick shipping. Water softener install went smoothly without needing professional help. Would definitely recommend

Works great. All high quality components.

My family had a 40-year-old Culligan water softener that was still working but it exhausted the resin. I have put new resin in before but recommended to my family replacing it since parts haven't been made for that on in a decade maybe more. I was a Culligan service repairman for many years so when I started looking, I wanted a Flech control body which is very dependable, and 1-1/2 cubic foot unit with a meter. When I found this one it was highly recommended in the reviews and priced very well. When I ordered it, it comes with an adapter for 1" plumbing. I needed 3/4" so I place an extra order to buy the correct adapter. The company reached out to me and told me if I cancelled the extra order, they would remove the 1" and put in a 3/4" at no extra charge.When it arrived, it was very well packaged, it had the correct adapter. Installing it was easy. It was missing a fitting, I could have missed placed it, it appeared to be a standard 1/2" threaded fitting. I called the company AND A PERSON ANSWERED THE PHONE, I was shocked but very happy. She said they could overnight it but yes it was a standard fitting, so I just went to the hardware store and bought it.Programming was very easy, I had 1 question and again a person answered the phone, quickly answered the question. It has been in about a month, and everything is great. THANK YOU, THANK YOU

Excellent product. Works great, nice, soft water. Price is right. I hired a plumber for the piping which was a good idea. Added a faucet for car washing.

Easy enough to install following instructions with one exception. Two sets of instructions were provided for setup and connecting the brine solution tank to the IX resin tank; one in the installation manual and the other in a supplemental instruction insert. Neither was totally accurate and after struggling for too long to figure it out I finally realized the insert was the correct one to follow, but even it missed an important step that eventually realized and than it went together easily. It could have been written so much better to make it easy to complete in under 5 min instead of the hour I spent trying to follow this part of the instructions exactly as written.Otherwise all is working well.

I bought one of these to bring down the hardness of my water from an acid neutralizer I recently started using. My plumber recommended this brand as a solid unit that should last at least 10 years, so I went ahead and purchased it for him to install. The install went smoothly, and the unit works great!I didn't have salt on hand, so my plumber walked me through the programming steps so I could do it myself later, and the process was very straightforward, and well documented. Hoping this unit lasts me a good long time!

Replaced a much older system with this. Quick, easy set up. Works great with no issues.

Have had this softener for a while now. Installed it myself and was easy enough to do with plenty of videos online to reference. The issue started recently when doing maintenance.I found the brine tank having light brown residue all over. I cleaned it up and reconnected the brine line and started the Regen cycle which takes over an hour. I went about my day. A couple days later I come back to check on something else and notice it is still draining water but it isn't doing a Regen. Looking online I kept seeing people mention the piston getting stuck so I decided to open it up and see what was going on.The piston had disconnected from the power head. I found a video that showed the teardown of these systems and saw that there was supposed to be a screw holding them together. I bought a screw and washer and placed the piston back onto the powerhead and screwed it in. I am now running another Regen cycle to make sure it works but I am annoyed that something so important was missing. Can't wait to get the water bill for December with so much water wasted because of this issue.I liked the system when it worked but this issue was completely avoidable if only they had installed the screw.