Westinghouse 12500 Watt Dual Fuel Home Backup Portable Generator, Remote Electric Start, Transfer Switch Ready, Gas and Propane Powered

Just purchased. Packaged well, easy setup. I tested it running on propane. It took a little cranking for the initial startup but once it has fuel it ran great. Plugged it into the house to test it out on a load and it worked great. I like the option of running on propane or gas and push button start or using the key fob is a nice feature. It also has a manual pull cord for backup

This Westinghouse generator is a fine example of how a back-up generator should be designed and built. My use is for a whole house back-up generator that will be semi-permanently installed, ready to go at any time (still doing the install). On gasoline, the generator is rated to start heavy loads of up to 12,500 total Watts (52 Amps at 240 Volts). Or, with just over 100 Amps of 120 Volt starting power available, it can start a collection of 120 Volt devices with motors that can take a little extra time to start under load, such as refrigerators, freezers, air conditioners, compressors, etc. This generator has serious creds and can start/run most household combinations of 120V and 240 V loads. This well-made beauty will last for a very long time. In my opinion, the main reason for its conspicuous strong performance is that Westinghouse has designed-in a very strong 18 HP, 457 CC engine which can readily power typical loads that, on startup, exceeds the continuous rating of 9,500/8,500 Watts (gasoline/propane). A great many generator engines will run out of horsepower during electric motor starts, but not the Wgen9500DF. I've not yet tested the generator with propane because my propane plumbing is not yet complete, but with gasoline the engine has been an exceptionally strong performer. Other reviewers of this genset have expressed no problem with propane, so I expect the same. Compared to my earlier unfortunate choice of a Genmax 7250/6000 Watt (starting/running) with appropriate loads, the Westinghouse 9500DF is far ahead in all aspects, from capability to quality. One obvious example of a significant difference is that the 9500DF is rated to deliver full output at up to 5000 ft of elevation without carb adjustments, which should make it an absolute beast of a generator for starting and running max loads in the areas around sea level. An available high- altitude carb kit enables operation above 5000 ft. Compared with the Wgen9500, the Genmax can deliver its specified output power only when below 2000 ft. A "high altitude" kit is required for anything between 2000 ft. and 4800 feet, it's max altitude. I'm at 4000 ft where the 9500DF has significant reserve horsepower and readily starts and runs heavy loads well within its specifications. The quality of Westinghouse generators is well known and thus are recommended by respected consumer organizations. It only helps that I can easily start the 9500DF at all temps between 24 deg F and 89 deg F, and the remote-start fob works 200+ feet away with a good battery installed. The WGen9500DF dual fuel generator is very unlikely to disappoint, especially with respect to the warranty. The Genmax warranty is only for "substantial defects", and they decide what that means. They require that the purchaser pre-pay round-trip shipping of any generator with a problem to their single US repair location for evaluation and possible warranty repair. My Genmax had a dead display out of the box, but the warranty requires that pre-paid shipping before they would inspect and consider whether or not to repair under warranty. Several phone messages were left at their repair center, but no call-back. Later, after I'd already returned the new Genmax (thank you, Amazon!) and had purchased a Westinghouse generator thru Amazon, Genmax finally called and eventually said that they would provide a free replacement display to me if I would fix the brand-new generator myself. No, thanks. The Westinghouse warranty is simple: If the customer provides for reasonable care and use, parts and labor are fully covered for 1 year, and parts-only for 3 years. There are many, many authorized repair stations, so shipping is typically not required. The only thing that bothered me a little, and this is picky, was that the 9500DF user manual had some mistakes. Someone must have converted another manual and missed 3 or 4 items, such as that, on the cover, the genset is said to be a Digital Inverter Generator (I wish), that it has an ECON switch (nice, if it was true), and a couple other nits. When mentioned to customer service, they thanked me and told me that a revised manual was already in the works. All's well that ends well. If you get one of these fine gensets from Westinghouse, you'll not be disappointed. Westinghouse and Honda set the standard for top-quality generators, but Westinghouse wins the price/value comparisons.

I recently picked up the Westinghouse 12,500-watt dual fuel portable generator, and so far I’m really impressed. It feels solid and well built, and the setup was straightforward thanks to clear instructions. I plan to run it exclusively on propane, mainly to avoid the hassle of storing gasoline and dealing with fuel going bad over time. I also skipped the factory oil and went with 5W-30 full synthetic (4-stroke), since I’m in Illinois and we get a wide range of weather conditions. The remote start works flawlessly, which is a great convenience. I haven’t had a full outage yet to properly test it under load, but that will come. For now, my plan is to run essentials only sump pump, refrigerator, internet/network equipment, and a few lights. I’ll be using extension cords for the time being, keeping it simple and taking it one step at a time. Eventually, I’m looking into integrating this with a load-shedding setup alongside a solar battery backup system, but that’s a future project. Overall, it’s a fantastic generator and exactly what I was looking for.

First it was shipped and delivered quickly. A real bonus as I had just lost power. Next I was able to unbox, install the wheel kit, add engine oil, gas, connect the battery and open the fuel shut off valve and GO! Fired right up. We weee making power in no time. Everything I had hoped for. I’ve owned it less than a week but expect no issues as it charges its own battery and service intervals are clearly marked in the provided instructions. It’s not the quietest thing I’ve heard but it’s perfectly fine for running out back to power during storms, which is exactly how I intend to use it. Saving our freezer beef or running a few space heaters through the night while charge a battery backup at the same time will be a real life saver for my family who lives on a somewhat weak electrical infrastructure. Looks good, runs good, moves around well with the wheel kit and has good documentation. It’s a good buy.

Excellent product more than enough power

Beautiful and powerful machine. Excellent, detailed instructions, simple set up and operation. Would like to have this years ago and we are excited that we have the ease and power to run our home in emergency situations and also for job sites! Great work folks!

I purchased this generator to power the majority of my home during an emergency. I haven't tried HVAC yet, but it will run everything else. It came well packaged with no damage to the box. The instructions are straightforward and easy to understand. After fueling the unit and turning the fuel cock to "open", I let it sit about a minute before starting. It fired up immediately. I ran the unit for about 6 hours with varied leads to break it in properly, then ran it out of fuel to avoid having stale fuel later on. I haven't tried the LP fuel connection yet. It seems to be a quality item, well built, and equipped; particularly at the price point.

Easy to put together and get started with right away. I chose this model to use mainly with propane so I do not have to worry about gas getting old/stale, keeping gas in the garage, etc. The remote is awesome - no more pulling the cord, and it worked without any set up.

Excelente ! Fue facil de instalar y es perfecto para generar la luz para toda mi casa .

This generator is not only extremely powerful and can drive my entire home, but the setup/instructions and user friendliness are exceptional. I was easily able to set it up and have it running in 30 mins with all tools, oil, funnel provided. The remote start is a great bonus here in Ontario where -30C is a certainty at some point this Winter. The build quality is superb - heavy duty materials, vcery tidy assembly and no loose fittings (yes I checked). There are only 2 small comments I would make, and 1 is something the manufacturer cannot really address without a lot of expense. The item is shipped without the the wheels or feet attached for understandable reasons, and the buyer must install them. Doing this is extremely simple and takes just a minute or 2, but the generator must be turned onto it's side to do this, and it is a very heavy piece of equipment. I am a 200lb guy and no stranger to the gym and I had no issues with this, but it is something to be aware of - if you are not able to handle heavy weights, you will need assistance to do this. Secondly, the website I ordered from said that the generator came with a spare spark plug, which it did not. Not a big issue. Overall, I am absolutely delighted with this generator and would not hesitate to recommend it

Très bon produit, puissant et facile d'utilisation. Cette génératrice me permet de faire fonctionner la majorité des fonctions de ma résidence et de continuer à travailler sans problème et longtemps en cas de panne électrique. De plus, le livreur a été accommodant et serviable.

Estoy muy contento con el generador, ya que vivo en un área semi-rural y la sufrimos por electricidad seguido. Me provee suficiente energía para respaldar todos mis dispositivos esenciales sin problema. Sólo lamento que el manual no era claro acerca de la conexión a mi instalación eléctrica y no encuentro la página de registro de garantía para México, si me la pudieran proporcionar?

Livraison rapide et produit qui fonctionne très bien facile à monté et à utilisé tout les accessoires était ds la boîte