--- product_id: 1375742 title: "Breville BES920XL Dual Boiler Espresso Machine" brand: "breville" price: "96555724₫" currency: VND in_stock: true reviews_count: 8 category: "Breville" url: https://www.desertcart.vn/products/1375742-breville-bes920xl-dual-boiler-espresso-machine store_origin: VN region: Vietnam --- # Dual Boiler for simultaneous brew & steam Shot clock for perfect extraction timing PID digital temp control ±2°F precision Breville BES920XL Dual Boiler Espresso Machine **Brand:** breville **Price:** 96555724₫ **Availability:** ✅ In Stock ## Summary > ☕ Elevate your home café game with pro-grade precision and style! ## Quick Answers - **What is this?** Breville BES920XL Dual Boiler Espresso Machine by breville - **How much does it cost?** 96555724₫ with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.vn](https://www.desertcart.vn/products/1375742-breville-bes920xl-dual-boiler-espresso-machine) ## Best For - breville enthusiasts ## Why This Product - Trusted breville brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Key Features - • **Customizable Brewing:** Programmable shot duration and temperature settings let you craft your signature cup every time. - • **Integrated Pro Tools:** Magnetic tamper, razor dosing tool, and hidden storage keep your workflow sleek and efficient. - • **Barista-Level Precision:** Dual stainless steel boilers deliver flawless temperature control for espresso and milk steaming at once. - • **Sleek & Functional Design:** Brushed stainless steel finish with locking wheels and an intuitive LCD display for effortless operation. - • **Consistent Flavor Extraction:** Over Pressure Valve and low-pressure pre-infusion ensure balanced, bitter-free espresso shots. ## Overview The Breville BES920XL Dual Boiler Espresso Machine combines commercial-grade dual boilers and PID temperature control to deliver precise, simultaneous espresso extraction and milk steaming. Featuring a 58mm portafilter, programmable shot settings, and an intuitive LCD shot clock, it ensures consistent, specialty-quality coffee at home. Its brushed stainless steel design includes smart extras like a magnetic tamper, razor dosing tool, and locking wheels for easy mobility, backed by a 2-year warranty. ## Description Breville Dual Boiler Espresso Machine BES920XL, Brushed Stainless Steel Review: The Perfect Espresso Machine for an Excellent Cost - This is my third espresso machine. The last one was Italian, and after 4 years I was tired of trying to fault diagnose and repair it. And Italian parts can be difficult to obtain. The only repair facility was 2,000 miles away, and shipping a 50 pound machine would have been prohibitive. Hence this Breville. This machine is truly amazing ... light years ahead of my old Gaggia and for considerably less cost. The dual boiler is the best for simultaneously pulling a shot and steaming milk. The steam is very consistent and not too forceful, allowing one to steam milk to the perfect consistency. The rotating lever provides for adjusting the steam force and the wand rotates to the perfect position. The Breville has flexibility in programming your shot. The temperature and the duration of how long it takes to pull the shot allows you to steam the milk while the shot is being pulled. Push the button and go for it! You can fill the reservoir from either the back or the top of the machine, and the illuminated fill viewing port is a nice touch. I can't say enough about the tamper ... integrated into the machine (attached by a magnet) and with a line to note when you have the proper amount of coffee in the porta filter. The drip tray is easy to pull, empty and clean. And the hidden compartment for a few tools is a nice touch. This machine is a little lighter than some, I think tipping the scales at around 30 pounds, instead of 50 of my old one. What this means is that you need to put some light pressure to hold the machine while turning the porta filter. But that's a minor concern. And if you do need to scoot this machine across the counter, it has an ingenious method for having wheels pop out and you can easily push the Breville wherever you wish. There is nothing I don't like about the Breville. For the cost and functionality, this is the best. My wife says my cappuccinos are as good as any we have had in Italy! Now that's a compliment and a testament to this machine! UPDATE 9-25-18 - I have now been using this machine for 1 1/2 years, twice a day. I love it as much as the day I purchased it; I have had not a single issue, the cappuccinos continue to be first rate, and every single thing on it works like the day I came out of the box. I would highly recommend it. Review: 5 STAR MACHINE W/3 STAR REGISTRATION - Make no mistake, the machine is a 5 star model, but when you pay a lot of money, everything should be 100% at the moment of receipt. The machine is beyond 5 star, but the warranty registration needs serious work. PROS: --A very solid machine with very few plastic parts --Double boilers mean you can froth and brew --Great design. There are locking wheels for ease of movement, the water tank locks into place, tools have an out-of-the-way hidden tray under the drip tray, lots of little extras like a metal tamper that has its own storage space to the left of the dispenser and a steaming wand with a good range of movement, not just side-to-side After owning several automatic espresso makers (and spending a LOT of money for them), I got tired of having to buy a new one every few years when the parts would inevitably fail...not to mention the miserable customer service I received from a large, dual named company in the US who failed to honor the guarantee. I wanted something that was simple, but well-made and would last for more than 2-3 years. With this dual boiler and more basic, but better made, design, I think I`ve got a winner here, but... CONS: --Registering the warranty. It`s not as easy as it should be. They wanted the serial number (of course), the order number...uh, what? I ordered it through desertcart, and the number didn`t work. I finally just used desertcart`s number and erased digits until I came up with the magical 15 required. --Emails. You can`t just send in an e-mail to the company which would be a turnoff to me if I had some questions as a potential customer. When I submitted a query, it wanted my batch number...what? See above regarding desertcart. This time, I typed in a group of zeroes until it was accepted. You should be able to contact a company without jumping through hoops, whether or not you`re a current customer. I honestly felt like Breville was doing everything they could to prevent me from registering the product and/or sending an e-mail. When a client begins cursing at the computer when simply typing an e-mail, much less the registration, then something is grossly wrong. --No instructions with the machine. Yes, I found them online, but why? After spending so much money on the machine, do you really think I would have quibbled if the price had been a dollar or so higher to pay for the company to recoup the price spent on what should have been INCLUDED in the box? --Missing piece. My packet did not include the water hardness test strip. OK, this is something I can easily go out and buy, but why should I? Where`s the quality control? It might seem that I`m nitpicking, but, again, a lot of money was spent and small items add up fast. ------------- LATER EDIT: While I still stand by my "nitpicking" in regards to registering the warranty, e-mail, no instructions, and missing test strip, I will give Breville a big 5 stars for swiftly addressing my concerns. They know they have an issue with warranty registration, so it will be interesting to see if and how it`s addressed. I respect any company that stands behind its product and Breville definitely did that. Meanwhile... this is an awesome machine! ## Features - The Breville Dual Boiler with commercial features delivers third wave specialty coffee at home using the 4 keys formula; It has a professional Dual Boiler construction that delivers unparalleled temperature control and simultaneous extraction and steaming - DOSE CONTROL GRINDING: Achieve a consistent and balanced espresso using the right amount of ground coffee; The 58mm porta-filter with 19-22 grams is the key for full flavor and third wave specialty coffee - OPTIMAL WATER PRESSURE: The Over Pressure Valve limits the maximum pump pressure throughout extraction, helping prevent bitter flavors; Low pressure pre infusion gradually increases water pressure to gently expand grinds for an even extraction - Receive 2 free bags of specialty coffee when you purchase and register any Breville coffee machine; T and Cs apply - PRECISE ESPRESSO EXTRACTION: Dual stainless steel boilers and heated group head controlled by digital temperature control (PID) brings water to precisely the right temperature (+/- 2?F) to extract maximum flavor potential every time - MANUAL MICROFOAM MILK TEXTURING: The steam wand performance allows you to hand texture microfoam milk of commercial machines that enhances flavor and is essential for creation of latte art - LCD DISPLAY: Allows easy programming and has a espresso shot clock which displays shot duration that guides you to consistent extraction - INCLUDED: 58mm Razor Dosing tool, 58mm Stainless Steel Portafilter, 1 Cup & 2 Cup Single and Dual Wall Filter Baskets, Integrated Tamper, 16oz Stainless Steel Milk Jug, Cleaning Kit, Water Hardness Test Strip, Water Filter Holder & Water Filter - SETTINGS: Manual or Automatic; Single & Double Shot; Personalized Temperature - WARRANTY: 2 Year Limited Product Warranty; Power: 1700 Watts; Voltage: 110 to 120 Volts; Capacity: 84 oz Water Tank ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B00I6JGGP0 | | Best Sellers Rank | #557,806 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #158 in Semi-Automatic Espresso Machines | | Brand Name | Breville | | Capacity | 5.3 Pounds | | Coffee Maker Type | Espresso Machine | | Color | Brushed Stainless Steel | | Customer Reviews | 4.0 4.0 out of 5 stars (388) | | Filter Type | Reusable | | Global Trade Identification Number | 00021614055873, 10021614055870 | | Human Interface Input | Buttons | | Included Components | 16oz Stainless Steel Milk Jug, 58mm Razor Dosing tool, Cleaning Kit, Filter, Integrated Tamper, Water Filter Holder, Water Hardness Test Strip | | Is the item dishwasher safe? | No | | Item Dimensions D x W x H | 14.7"D x 14.8"W x 14.7"H | | Item Type Name | Breville BES920XL Dual Boiler Espresso Machine, Brushed Stainless Steel | | Item Weight | 28.35 Pounds | | Manufacturer | HWI/Breville USA | | Material | Brushed Stainless Steel Exterior. Stainless Steel Dual Boiler. | | Model Name | BES920XL | | Model Number | BES920XL | | Number of Items | 1 | | Operation Mode | Fully Automatic | | Other Special Features of the Product | Programmable | | Part Number | BES920XL | | Recommended Uses For Product | Espresso, Milk-based beverages | | Specific Uses For Product | Espresso | | Style | Classic | | UPC | 021614055873 | | Unit Count | 1.0 Count | | Voltage | 110 Volts | | Warranty Description | 2 Year Repair Warranty | | Wattage | 1700 watts | ## Product Details - **Brand:** Breville - **Capacity:** 5.3 Pounds - **Color:** Brushed Stainless Steel - **Product Dimensions:** 14.7"D x 14.8"W x 14.7"H - **Special Feature:** Programmable ## Images ![Breville BES920XL Dual Boiler Espresso Machine - Image 1](https://m.media-amazon.com/images/I/51Dg60n7LIL.jpg) ## Available Options This product comes in different **Color** options. ## Questions & Answers **Q: Does it fit into the travel luggage which has the sizes 28 * 18*13?** A: No, it is simply to big for that,Plus without being package you would risk the chance of breaking something. **Q: Has anybody owned this for more than 2 years? I plan on buying this, but not if it breaks down after 2 years.** A: The Dual Boiler is a great machine and Breville stands by it. I purchased my Dual Boiler in 2012, and have used it 5-6 times every day since then. 18 months after I bought it, it had a problem with the solenoid and Breville replaced the entire unit, no questions asked. A few years after that, the replacement unit started acting funky and, again, Breville sent me a brand new unit. It's now 7 years after my initial purchase and the machine just started having an issue with the filter basket sticking. I spent 3 minutes on the phone with customer service: they diagnosed the problem, together we confirmed it, and they are mailing me a replacement part this afternoon - at no cost to me. (Breville prints their customer service phone number on the machine so you can call them.) Great espresso machine. Super customer service. **Q: can you easily access the water tank without moving machine? my current illy machine a pain because of the location of the water tank--** A: Yes, the water tank for the BES920XL Dual Boiler™ Espresso Machine can be accessed from the back by removing it or from the top of the machine through a door that will open. **Q: can it be piped ?** A: No, the Breville® BES920XL Dual Boiler™ is not designed for direct water feed. It has a removable water tank in the back and can be filled from the top as well. ## Customer Reviews ### ⭐⭐⭐⭐⭐ The Perfect Espresso Machine for an Excellent Cost *by A***R on May 3, 2017* This is my third espresso machine. The last one was Italian, and after 4 years I was tired of trying to fault diagnose and repair it. And Italian parts can be difficult to obtain. The only repair facility was 2,000 miles away, and shipping a 50 pound machine would have been prohibitive. Hence this Breville. This machine is truly amazing ... light years ahead of my old Gaggia and for considerably less cost. The dual boiler is the best for simultaneously pulling a shot and steaming milk. The steam is very consistent and not too forceful, allowing one to steam milk to the perfect consistency. The rotating lever provides for adjusting the steam force and the wand rotates to the perfect position. The Breville has flexibility in programming your shot. The temperature and the duration of how long it takes to pull the shot allows you to steam the milk while the shot is being pulled. Push the button and go for it! You can fill the reservoir from either the back or the top of the machine, and the illuminated fill viewing port is a nice touch. I can't say enough about the tamper ... integrated into the machine (attached by a magnet) and with a line to note when you have the proper amount of coffee in the porta filter. The drip tray is easy to pull, empty and clean. And the hidden compartment for a few tools is a nice touch. This machine is a little lighter than some, I think tipping the scales at around 30 pounds, instead of 50 of my old one. What this means is that you need to put some light pressure to hold the machine while turning the porta filter. But that's a minor concern. And if you do need to scoot this machine across the counter, it has an ingenious method for having wheels pop out and you can easily push the Breville wherever you wish. There is nothing I don't like about the Breville. For the cost and functionality, this is the best. My wife says my cappuccinos are as good as any we have had in Italy! Now that's a compliment and a testament to this machine! UPDATE 9-25-18 - I have now been using this machine for 1 1/2 years, twice a day. I love it as much as the day I purchased it; I have had not a single issue, the cappuccinos continue to be first rate, and every single thing on it works like the day I came out of the box. I would highly recommend it. ### ⭐⭐⭐⭐⭐ 5 STAR MACHINE W/3 STAR REGISTRATION *by B***S on September 16, 2014* Make no mistake, the machine is a 5 star model, but when you pay a lot of money, everything should be 100% at the moment of receipt. The machine is beyond 5 star, but the warranty registration needs serious work. PROS: --A very solid machine with very few plastic parts --Double boilers mean you can froth and brew --Great design. There are locking wheels for ease of movement, the water tank locks into place, tools have an out-of-the-way hidden tray under the drip tray, lots of little extras like a metal tamper that has its own storage space to the left of the dispenser and a steaming wand with a good range of movement, not just side-to-side After owning several automatic espresso makers (and spending a LOT of money for them), I got tired of having to buy a new one every few years when the parts would inevitably fail...not to mention the miserable customer service I received from a large, dual named company in the US who failed to honor the guarantee. I wanted something that was simple, but well-made and would last for more than 2-3 years. With this dual boiler and more basic, but better made, design, I think I`ve got a winner here, but... CONS: --Registering the warranty. It`s not as easy as it should be. They wanted the serial number (of course), the order number...uh, what? I ordered it through Amazon, and the number didn`t work. I finally just used Amazon`s number and erased digits until I came up with the magical 15 required. --Emails. You can`t just send in an e-mail to the company which would be a turnoff to me if I had some questions as a potential customer. When I submitted a query, it wanted my batch number...what? See above regarding Amazon. This time, I typed in a group of zeroes until it was accepted. You should be able to contact a company without jumping through hoops, whether or not you`re a current customer. I honestly felt like Breville was doing everything they could to prevent me from registering the product and/or sending an e-mail. When a client begins cursing at the computer when simply typing an e-mail, much less the registration, then something is grossly wrong. --No instructions with the machine. Yes, I found them online, but why? After spending so much money on the machine, do you really think I would have quibbled if the price had been a dollar or so higher to pay for the company to recoup the price spent on what should have been INCLUDED in the box? --Missing piece. My packet did not include the water hardness test strip. OK, this is something I can easily go out and buy, but why should I? Where`s the quality control? It might seem that I`m nitpicking, but, again, a lot of money was spent and small items add up fast. ------------- LATER EDIT: While I still stand by my "nitpicking" in regards to registering the warranty, e-mail, no instructions, and missing test strip, I will give Breville a big 5 stars for swiftly addressing my concerns. They know they have an issue with warranty registration, so it will be interesting to see if and how it`s addressed. I respect any company that stands behind its product and Breville definitely did that. Meanwhile... this is an awesome machine! ### ⭐ Great Machine - when it works. Poor customer support. Now I own an broken Espresso maker. *by D***Y on July 29, 2021* I bought this product end of 2018, so this is truly a long term report. The first year was great. The feature set of the machine is perfect for me. It has just the right degree of automation, e.g. pre-infusion times. The Espresso it makes is tasty, not best in class, but for daily use very much enjoyable. And that was the reason why I bought that machine: A perfect blend of features and achievable results, for what I need. The problems started exactly 1 month after end of warranty - of course. It started making noises that sounded like steam is leaking on the inside. Shortly after small amounts of water would come out of the machine through the housing (see picture). I called customer support and they offered a free repair. This meant I had to live without the machine for a couple of days and go through the efforts of packing and shipping it. But stuff happens, so far so good. I received the repaired machine, all worked - for a year. And then the same as first time happened. After a long and exhausting email exchange and several phone call I could send in the machine a 2nd time for free repair. Currently I have the same problem again! Nine months after I got the machine back. Customer support refuses to do anything about it. They offer to repair for cost. To fix an obviously systematic problem that occurs on regular basis. There I am now. A broken machine and no desire from Breville to help in a customer friendly way. BTW, I own Espresso makers for many years, know how to clean and maintain them. This definitely is not the problem. The total opposite, after de-scaling the problem got worse, which clearly shows that there is a leak. ## Frequently Bought Together - Breville Dual Boiler Espresso Machine BES920XL, Brushed Stainless Steel - Normcore 58.5mm Coffee Tamper V4 - Spring-loaded Tamper with 15lb / 25lb / 30lbs Replacement Springs - Anodized Aluminum Handle and Stand - Stainless Steel Flat Base - Normcore 58.5mm Puck Screen - Lower Shower Screen - Metal Coffee Reusable Filter for Espresso Portafilter Filter Basket 58mm - 1.7mm Thickness 150μm - 316 Stainless Steel --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.vn/products/1375742-breville-bes920xl-dual-boiler-espresso-machine](https://www.desertcart.vn/products/1375742-breville-bes920xl-dual-boiler-espresso-machine) --- *Product available on Desertcart Vietnam* *Store origin: VN* *Last updated: 2026-05-22*