ORCC1200LBS Weight Capacity Trampoline 16 15 14 12 10 8 FT for Kids with Safety Enclosure Net for Children Adults Outdoor Yard Trampolines

The netting on this new trampoline was defective. Even though it was a Memorial Day weekend I emailed the manufacturer. Do you know they had someone reply that same day! In fact we corresponded several times that weekend (describing the problem; sending a picture, etc. ) and they shipped out a replacement net immediately and we received it in two days.This is our first trampoline so I can't compare to others but it went together easily, the kids are having a blast on it, and that customer service deserves lots of kudos.

Three years after buying this product, it was blown away by a hurricane and crashed into a fence on my property, destroying a number of pieces of the frame. This was my fault as I had not properly secured it to the ground. The customer service experience that followed was amazing. I emailed ORCC who was able to promptly send me replacement parts (at a fair price!) and I was back up and running in no time. They checked in to make sure my experience was positive all along the way. Thank you ORCC team (especially Betty!) for such a great experience!

It was pretty easy to put together, took about 1 1/2 hours with one adult and 3 kids help. It came with all the tools needed which was convenient. It's a nice quality...we will see if it stands the test of time.

We purchase the ORCC 15FT trampoline 7 months ago. I had researched painstakingly for months prior to the purchase, trying to comb through reviews and figuring out which one was going to be the best bang for our buck. I am very happy we went with this one and have zero issues or gripes. It has held up wonderfully so far. We have 5 kids under 13, then you throw in the random 2-3 neighbor kids or cousins that come over...it has definitely seen some use! I am not going to try and sound technical or get into specifics that you can find in the product description, but I will say the things that I personally like about it compared to others that I have seen either online or that friends / family have.First, it does seem to have a firmer bounce than other trampolines, perhaps due to the extra springs. I don't see this as a negative, and actually find that my kids are less likely to get thrown all over the place like on looser trampolines when they are bouncing together (I know, I know...only 1 person at a time lol). My kids still get plenty of air when jumping, and obviously the older ones get more than the younger, but there have not been any issues of not being able to flip or do handsprings, etc because it is too stiff.Second, I am a HUGE fan of the netting going on the outside of the springs / spring cover. It literally adds that much more space inside the trampoline (apx 1 ft), making it feel much roomier than other trampolines. When the kids are playing, often they will have one at a time doing a "routine" while the others watch. They can simply sit on the blue spring cover and are basically out of the way, instead of having to sit on the side of the jumping mat when the netting is inside the springs / spring cover, making it more crowded (remember, there are 5 of them).Third, as far as "eyesores-we-deal-with-for-our-kids", this one isn't bad. Many of the poles on other trampolines are curved at the top and the netting kind of hangs awkwardly down toward the frame. That really bothers me. A lot. This one is sleek and clean looking. the poles are nice and straight, the netting is a great fit straight down and the overall look of it is much nicer than many I looked at. I would say that my only wish would be that the pole cover fabric (not netting which is black) would be offered in something more subtle that would blend in with the landscaping - bright blue kind of screams for attention. I am not sure if there are specific reasons why blue seems to be a color of choice of many trampolines, but black, grey, or dark green would be a nice option to offer (for the spring cover fabric as well actually) for those of us trying to keep life nice-looking with kids things taking over our lives.ISSUES: Not many really. It was a beast for us to put together only because we created a space for it on a hill and had to level the ground. If we started on a flat surface, I think anyone with some common sense who has assembled anything before would be able to do fine. I don't remember the instructions at this point, but I feel like they were not the best, thus the need for common sense. The netting is tricky for sure, because you have to get the pole covers over foam and those 2 things don't want to play nicely together at all. I am not sure if there could be improvement with the materials / design here, but we basically ended up using heavy duty tape to secure the foam to the poles at the bottom so they wouldn't slide up at all, and then we shimmied the fabric on much like you would pull up a pair of nylons / tights (a little at a time.) After doing one post and deciding to secure the foam with tape, we found the others to go much quicker.Lastly, I would say that it is incredibly sturdy, however, I also must add that we do have 3 of the legs buried in the ground about 1 ft (our leveling issues actually paid off here lol) as well as stakes holding on the other 3. I cannot speak to how sturdy it would be if it were just on the ground, but with it being partially buried like we have it, this thing barely moves when multiple kids are jumping or running around it like crazy.I am incredibly happy with this purchase and I feel like we absolutely got a great quality product that didn't break the bank, which makes it even better!

I bought this for my grandchildren few years ago. They love it. Quality was very good and still good. We had a issue with one of the springs this year. Company sent use 4 of them. Very good customer service. I would highly recommend purchase from this company.

Great gift for my grandkidsThey love it

Let me make it easy for you — buy this trampoline! It’s a great product with top notch customer service. Our first ORCC trampoline was gifted to us. It lasted years and I chose to upgrade to the 16 foot trampoline when the springs started popping off. Had I known what I do now, I would have emailed them and ordered new springs and another net. Even so, I am glad we bought the 16 foot trampoline since we have four children, 9 and under, who will be jumping on it.One of the boxes was missing in the original shipment, but Betty from customer service was quick to ensure the second package was received in time for Christmas. There were also a couple more issues after being put together, which were immediately remedied by customer service.I cannot recommend this product and company more. I’m very impressed with all aspects of their business. This is the trampoline to buy!