300 Medium Dubia Roaches in CUP

I have ordered from this company a few times and although I did have to contact them due to the amount of them that arrived dead (twice) and then another time which was no fault of theirs (delivery issue), I will say, their customer service is top notch! They rectified all the issues that I had and even helped with a hand written delivery instruction on my most recent order. Their customer service alone is why I will keep ordering from them.Now, as far as the roaches themselves... (this does not include the only issue I had with them that they did in fact correct) they are healthy, juicy and quality bugs! The sizes definitely vary from each delivery but I know if anything goes wrong, they are an email away!Transparency of the issues I had...First delivery was of 200 I believe... and I did not receive 200. I didn't even receive 100. When I contacted them, they sent a new (and correct) delivery but from transporting to VA in August, most arrived dead. I contacted them and they sent another order that arrived in perfect condition. They were plump and my dragon loved them!2nd issue was recent...I live in a cul de sac and at some point on my block, the mailboxes switch sides of the driveway and all of my Amazon packages get delivered to a random house. I have a bright blue front door, all of my orders have this listed, but USPS delivered that time and it never made it to my house (no pic either bc... usps). When I contacted them, there wasn't much they could do but Amazon refunded me and they were in contact through the process of reordering, adding the hand written note, and wanting a follow up once it was delivered!They seem very personable and that alone is great when you're buying from companies.I do like to purchase when they're on sale, but I'd still say with the quality of the bug, I don't mind paying the full amount.(The smell is only when they're dead... which is expected with any dead thing 🤷‍♀️)

Bugs arrived in great condition despite the heat and only lost 3-4. Will order from again

Thought I was buying 300 medium roaches in a cup as it said. I received 300 super small roaches in a mesh bag. Not very happy with what I received.

Great product. My dragon loves them. Pretty quick delivery.

Shipped usps....took 10 days for delivery. They were all alive, and I got 1/2 inch instead of 5/8 inch but not a big deal, my beardie will just get more bugs to make up for the size.

Everyone was alive when I received them. Eventhough they were put in the mailbox.

Got my dubias today, they all seem healthy! There were a few DOA but by far most of them are doing great and I'm sure it's well over the actual quantity I ordered. Most of them are really good size. They came inside a mesh bag which I was worried about, but they were totally fine, and I transferred them into the (included) plastic containers with no issue.My single very minor complaint (and I feel weird even complaining about this) is that I feel like they came a day earlier than I was expecting, and that would have been really bad if I didn't happen to be home when they did, because it was pouring down raining and they were in a cardboard box, as you'd expect.Overall, very pleased with this company and will likely order again.

All roaches alive when arrived