Question 1

is there a matching dummy knob?

Accepted Answer

I had to order the  dummy handle from a different company because even if you disassembled the  mechanism is wont lay flat . My dummy handle needed to be flat. I found them at builder.com.

Question 2

Once the it is locked, it won't unlock. It is just stuck. Is there a trick?

Accepted Answer

Hi there
On the door lever, I assume you have locked it with the turning lock mechanism.  Have you tried using a coin (or flat head screwdriver) on the indentation on the other lever to try to unlock it?  See video. It’s been awhile since I installed this lever but, I suggest taking it apart and re-installing.  I seem to recall there was a need to line up “some” inner mechanisms for the lever to work properly.  I also thought I was able to check it was working before I installed the 2nd lever over the inner mechanisms (i.e. before screwing it together).  In addition to this lever, I had installed 4 matching Amazon basics knobs on bedroom doors at the same time and they all worked fine.  So unless there is something inherently broken with the one you received, I’m guessing something was missed in the install steps.  Hope this helps.

Question 3

Can the passage handle be installed on an entry door? I am trying to use this in combination with passcode locking deadbolt.

Accepted Answer

I would think so as I installed the passage handle on a inside entry door feeling I did not need two doors with locks  as it was a entry way  room.

Question 4

Would it be easy to use my old key with this lock, or do I have to take to a locksmith to re-key it?

Accepted Answer

Well, this handle does not have a traditional key.    I don’t see how it can be rekeyed.  It comes with a small “key” to unlock the handle which is more like a special tool to unlock the door if say you accidentally locked yourself out of the room.  Hope this helps.

ASIN	B07J4VHVG9
Additional Features	Adjustable
Best Sellers Rank	#4,324 in Our Brands ( See Top 100 in Our Brands ) #171 in Door Levers
Brand	Amazon Basics
Brand Name	Amazon Basics
Color	Matte Black
Customer Reviews	4.6 out of 5 stars 608 Reviews
Exterior Finish	Matte Black
Finish Types	Matte
Hand Orientation	universal
Handle Attachment Mechanism	Screws
Handle Material	Brass, Zinc, Bronze
Handle Type	Lever
Included Components	Latch , strikes , screws pack
Item Dimensions L x W	4.05"L x 2.55"W
Item Type Name	Victorial Door Lever
Item Weight	1.5 pounds
Lock Type	Key Lock
Manufacturer	Amazon
Manufacturer Part Number	TV24982
Material	Alloy Steel, Bronze, Zinc
Material Type	Alloy Steel, Bronze, Zinc
Metal Type	Stainless Steel
Model Number	TV24982
Number of Items	1
Product Dimensions	4.05"L x 2.55"W
Shape	Round
Specific Uses For Product	Door
Style	Passage
Style Name	Passage
UPC	193598100464
Unit Count	1 Count

Amazon Basics Victorian Easy Installation Passage Door Lever, Matte Black, 1-Pack

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